This policy explains what personal data RobotEna collects through its website and education portal, why we collect it, and what rights you have.
1. Who we are
RobotEna is responsible for the personal data described in this policy. You can reach us at the address below at any time.
RobotEna
Email: info@robotena.ai
Phone: +90 212 217 42 17
2. What we collect
| When | Data |
|---|---|
| You send a message or ask for a quote or a site survey | Name, email address, phone number, company, subject, your message, and the robots you were interested in. |
| You apply for a job | Name, contact details, the role you apply for, and the CV, letter or other files you upload. |
| You register for the education portal | Name, school or university, your role (teacher, student or staff) and institution type, school or university email address, and a password. We store the password in a protected form, not as plain text. We also record when you registered, confirmed your email and which materials you download. |
| You use the website | Technical data such as IP address, browser and device type, pages visited, and the robots you add to the compare list. See our Cookie policy. |
| You write to us or call us | The details you give us and a record of our conversation. |
3. Why we use your data
- To answer your messages, prepare quotes and arrange site surveys or demonstrations.
- To run the education portal: to confirm your email, check and approve registrations, give you access to the right materials and tell you when your access changes.
- To review job applications and contact applicants.
- To keep the website secure, prevent abuse and fix problems.
- To understand how the website is used and to improve it, where the law and your choices allow.
- To meet legal and accounting duties.
4. Our legal grounds
We rely on one or more of the following, depending on the case: steps taken at your request before a contract; your consent, for example for optional cookies; our legitimate interest in running and protecting the website and answering enquiries; and legal obligations. You may withdraw consent at any time, without affecting what was done before.
5. Who we share data with
We do not sell your personal data. We share it only where needed:
- with service providers who help us run the website, such as hosting, email delivery and form services, under their duty to protect the data;
- with manufacturers, integrators or other partners involved in your request, when answering it requires that and only for that purpose;
- with professional advisers and authorities, where the law requires or allows it.
Some providers may process data outside your country. Where we do this, we take reasonable steps to keep the data protected.
6. How long we keep data
We keep data only as long as we need it for the purpose it was collected for, and as long as the law requires. In general: enquiries are kept while we handle them and for a reasonable period afterwards; job applications are kept for the hiring process and for a limited time afterwards; education portal accounts are kept while the account is active, and we delete accounts that were never confirmed. You can ask us to delete your data sooner.
7. Security
We use reasonable technical and organisational measures to protect personal data, including protected storage of passwords and access control for portal downloads. No online service can be completely secure, so please choose a strong password and keep it private.
8. Your rights
Depending on the law that applies to you, you may have the right to:
- know whether we process your data, and ask for a copy;
- ask us to correct data that is wrong or incomplete;
- ask us to delete your data or restrict how we use it;
- object to certain uses, and withdraw consent you gave;
- complain to your data protection authority.
To use these rights, write to us at the address above. We may need to confirm who you are before we act on a request.
9. Children and students
The education portal is for teachers and for students who have a school or university email address. If you are under the age at which you can consent in your country, please ask your school, a parent or a guardian before you register. The rest of the website is meant for adults and organisations.
10. Changes to this policy
We may update this policy. The date at the top shows the latest version. If a change is important, we will say so on the website.
11. Contact
For questions about this policy or your data, contact us at info@robotena.ai. See also our Terms of service and Cookie policy.